Help center
Support for account access, billing, profile setup, AI research workflows, market data, bug reports, security questions, and feature requests.
Support services
Choose the right support path
Product support
Get help using AI Advisor, market research, sentiment analysis, watchlists, portfolios, and saved conversations.
Start with supportBilling and plans
Questions about upgrades, invoices, plan limits, Stripe checkout, subscription changes, and billing errors.
Billing helpAccount and profile
Sign-in issues, profile updates, avatar uploads, email changes, session problems, and account recovery.
Account helpBug reports
Report broken tools, incorrect UI states, upload failures, missing data, or unexpected app behavior.
Report a bugSecurity and privacy
Ask about data handling, authentication, Supabase sessions, API access, privacy concerns, or responsible disclosure.
Security contactFeature requests
Request new indicators, agent tools, broker workflows, backtesting features, exports, alerts, or integrations.
Request a featureSelf-service
Fast checks before contacting support
These steps resolve the most common customer support issues and help the team diagnose anything that remains.
Getting started
Learn the core workflow: ask the advisor, inspect market context, save research, and track follow-up actions.
Using AI outputs
Treat responses as decision support. Review assumptions, sources, risk notes, and calculations before acting.
Service status
If market data, auth, billing, or AI tools fail, check the app again after refreshing your session.
Access control
Some tools depend on your plan. Upgrade prompts mean the feature is working, but your current plan has a limit.
FAQ
Frequently asked questions
Terms & Policies
Terms of Use
Use the platform for research and workflow support only. AI outputs are not guarantees, recommendations, or professional financial advice.
Read Terms of ServicePrivacy Policy
Account, profile, and usage data support authentication, billing, product workflows, and customer support diagnostics.
Read Privacy PolicyOther Policies
Security, billing, acceptable use, and feature-access policies may vary by plan and integration status.